FAQ

AlQYSER MOVING FAQS

Answers to Frequently Asked Questions

It’s normal to have questions when you go new places®. Here are answers to many of the questions we hear most often. If you don’t find the answer you are looking for, please let us know. We’re here to help.

Where do I begin?

Before you move, you’ll need to know where you are moving to, when you would like to move, and have a good idea of the things you want to move. Then you can start by requesting a free online quote from ALQAYSER Movers here: Instant Moving Quote. Or use this link to find a local Alqayser Agent you may contact directly:

DOES ALQAYSER MOVER LONG DISTANCE? WHAT ABOUT LOCALLY?

Yes, Alqayser Movers provides long distance and interstate moves throughout the UAE. Your local Alqayser Movers Agent can also help you with local moves within your community, county, or state.

ARE THERE THINGS ALQAYSER MOVERS WON’T MOVE?

By law, Alqayser Movers is prohibited from moving certain things such as many household cleaning chemicals, fireworks and guns.

CAN ALQYSER MOVERS HELP ME PACK? OR MAY I DO MY OWN PACKING IF ALQAYSER MOVES ME?

Yes, your Alqayser Movers Agent provides professional packing services to lift the stress when you go new places. Our packers are trained to work efficiently and use best practices ensure your goods are ready to travel safely. If you prefer, you can do your own packing—or ask Alqayser Movers Agent to pack particular items for you.

WHO PROVIDES PACKING MATERIALS?

Alqayser Movers uses professional grade packing materials to prepare your items for transport. We also provide these materials to you at competitive prices if you prefer to do your own packing.

WILL ALQAYSER MOVE MY PET?

We want to make sure every member of your family experiences a good move. While Alqayser Movers is not authorized to transport live animals, your Alqyser Movers Agent can recommend providers who specialize in this service.

WHAT IS THE BEST WAY TO MOVE MY HOUSE PLANTS?

The answer depends on several factors, such as the kinds of plants, distance they will travel, and time of year/weather conditions.

DO I NEED MOVING INSURANCE TO COVER MY MOVE?

Alqayser Movers takes great care to prevent loss or damage to your goods. However, in the event something unforeseen should happen, we recommend Full Value Protection. Technically, it’s not insurance—but it provides coverage to repair or replace anything that may be lost, damaged, or destroyed while in our care.

WHAT PAYMENT METHODS DOES ALQAYSER ACCEPT?

Your Alqayser Movers Agent will collect payment before unloading at destination, or you may opt to pay at the time your goods are loaded onto the truck. You may pay with cash, credit card, or check (certified check, traveler’s check, bank check, or personal check is accepted with certain limitations).

HOW DOES ALQAYSER CALCULATE THE PRICE FOR MY MOVE?

Alqayser Movers determines the cost of your move based on the weight and distance it will travel. Our online instant quote provides an approximate price. For a precise estimate, your Alqayser  Agent will walk through your home and note everything to be transported.

WHY SHOULD I USE A PROFESSIONAL MOVING COMPANY?

Unfortunately, the moving industry has its share of unethical operators. For your reassurance, every Alqayser Agent is a registered ProMover®. This industry designation attests to ethical and responsible business conduct.

HOW LONG DOES IT TAKE TO MOVE?

The time it takes to move depends on several factors, such as the size of your move, where you are moving to, and time of year. Talk to your Alqayser Agent about your timing requirements. We want to meet your expectations.

WHAT IF I NEED STORAGE FOR SOME THINGS?

Storage goes hand-in-hand with moving. Alqayser Movers offers secure storage, for as long as you may need, in Alqayser warehouses from coast to coast.

AM I PROTECTED AGAINST LOSS OR DAMAGE WHILE MY BELONGINGS ARE IN TRANSIT?

Alqayser Movers recommends Full Value Protection (FVP), which ensures repair or replacement in the event an item is lost or damaged.

WHAT SHOULD I DO WITH MY HIGH VALUE ITEMS?

Alqayser Movers recommends you take small, high-value items and things with personal or sentimental value with yourself when you move.

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